- Aircall customer service software#
- Aircall customer service trial#
- Aircall customer service plus#
- Aircall customer service professional#
Many large sales and customer support businesses may benefit from the detailed reporting and productivity boost that comes with the Custom plan.
Aircall customer service professional#
That’s an increase of $15 per user above the Professional plan. Month-to-month the plan costs $85 per user. The Custom plan costs $65 per month per user on an annual plan. With this extra service, you can manage your team’s performance by zooming in on the call activity through several interactive graphs. The Custom plan has Analytics Plus, which is a business intelligence tool designed to help large organizations increase productivity. Now let’s take a look at Aircall’s Custom plan, which could be considered their enterprise plan. Aircall cost and features included on plans (source: )
Aircall customer service trial#
The Essentials and Professional plans also include a 7-day free trial for those who would like to try before they buy. Inbound calls come with the standard pricing however, for outbound calls, tailored pricing will apply. Any additional phone numbers cost $6 each.
Aircall customer service plus#
The Professional plan also includes advanced analytics and call monitoring, plus advanced support and sales features such as a power dialer, which automatically calls the next number on a list when a sales or customer service rep finishes a call.īoth of these plans come with one local or toll-free number.
Aircall customer service software#
You’ll get all the features included in the Essentials plan, as well as integrations with other software platforms such as Salesforce. For a monthly plan, you’ll pay $70 per month for each user license. Billed annually, it costs $50 per user per month. What about the Professional plan? This Aircall pricing plan also has a minimum of 3 users. Some features included in Aircall’s Essentials plan are unlimited inbound calls (except for toll-free calls), access to APIs, sending and receiving SMS, and other basic call center functions such as call recording and click-to-dial. However, if you’d like to go on a month-by-month basis, you’ll pay $40 per user. If you pay for an annual subscription, it will cost $30 per month per user. The Essentials Aircall pricing plan has a minimum of 3 users. Let’s take a closer look at Aircall’s two standard plans, then we’ll dive into a closer look at the Custom plan and pricing. The Professional plan includes more advanced features, while their Custom plan could be considered Aircall’s enterprise-level plan. Their Essentials plan is sufficient to cover varied customer service and sales team needs. Looking forward to reading all about it.Aircall pricing has three tiers. Share your experience about a time when you had an amazing customer experience. We are doing our best to make our customers happy :)Īs you can see, despite having issues with their service, we are still going to carry on doing business with Aircall, because we feel like we are being listened to. Keep up the good work, and I'm sure your team will solve the issue for us. In any case, I'm grateful that you took the time to write - that's great customer support right there. I don't know if you had anything to do with it, or if it was a great coincidence, but your support team finally got back to my sales guy and they have set up some time to speak tomorrow. My sales guy had tried to do all of the above, to no avail, which is why I reached out to you here. call us at one of the numbers listed on our contact page ( ) depending on your location. login to your Dashboard and open a support ticket with all the relevant information ( )ģ. go to aircall.io or login to your Dashboard and open an Intercom conversation - a team member will answer briefly (you will find the button by clicking the question mark in the top right corner of the screen)Ģ. There are 3 ≠ ways for you to get help from our support team:ġ. I'm sorry to hear that you are experiencing call quality issues. This was the call that my sales guy tried to place, unsuccessfully. At RoomMate we use your services to build our business, but you do have some quality issues. Thank you for everything that Aircall does. The context is that Dimitri, our sales guy, has been having some connection issues with Aircall, which is a pain in the ass when you're trying to make sales calls.ĭimitri tried several times to contact them to no avail, so we contacted them via LinkedIn this morning. This is a short story about great customer support from Aircall.
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